Refund Policy

We make returns and exchanges easy.

Standard Return Policy Returns and exchanges must be made within 20 days from the delivery date.

To be eligible for a return, the items being returned must be in the same condition they were received, unused, unwashed, and returned in the original bag that they shipped in. 

Shipping costs are non-refundable.

Refunds are issued to your original form of payment only.

To start a return, you can contact us at info@the100human.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We're not currently able to process returns for country origin source preference - e.g. if the clothing was printed in Honduras, but the customer would like one sourced from the U.S. - (we're working on getting all clothing sourced in U.S. in the future)

You can always contact us for any return question at info@the100human.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@the100human.com.